Harnessing the power of community

Welcome to the Collab help center, where we believe in the power of education and the strength of communities. Join us in pioneering the future of real estate.

Help Center

Getting Started

New to the Collab App? Start here to understand how things work, what’s expected of you, and how to use the app with confidence.

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CP Onboarding

Everything you need to know to get fully onboarded, verified, and ready to start claiming tasks and earning rewards.

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Maintenance Tasks

Learn how to find, claim, complete, and submit maintenance tasks correctly — including validation and ratings.

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Lease Showing Tasks

Step-by-step guidance on conducting unit showings, scheduling, recordings, and completing showing tasks successfully.

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Payments & Rewards

Understand how you earn, track, and receive payments or rewards, and what to do if something doesn’t look right.

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Chat & Communication

Learn when and how to use chat, who you’re communicating with, and how to get help quickly when you need it.

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Stay in Touch

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