Collab App FAQ
Getting Started
New to the Collab App? Start here to understand how things work, what’s expected of you, and how to use the app with confidence.
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CP Onboarding
Everything you need to know to get fully onboarded, verified, and ready to start claiming tasks and earning rewards.
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Maintenance Tasks
Learn how to find, claim, complete, and submit maintenance tasks correctly — including validation and ratings.
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Lease Showing Tasks
Step-by-step guidance on conducting unit showings, scheduling, recordings, and completing showing tasks successfully.
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Payments & Rewards
Understand how you earn, track, and receive payments or rewards, and what to do if something doesn’t look right.
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Chat & Communication
Learn when and how to use chat, who you’re communicating with, and how to get help quickly when you need it.
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